Do you feel like your employees might be becoming complacent? Do you feel as though your team is not performing as well as it could be or as well as they have performed in the past? Does your staff seem a little bit underachieving at this time?
This blog post will talk about the phenomena of complacency in employees and will go over the various signs and manifestations of complacency in your staff. We will discuss the different signs of complacency on a team, and we will also touch on ways and means for addressing complacency in a team of workers.
Complacency in the Workplace
Complacency in the workplace. This is every manager’s, foreman’s, forewoman’s, supervisor’s, boss’s, CEO’s, and head honcho’s number one fear in the workplace. Complacency and an unwillingness to give it your all. More so than anything else this right here is the death note of any business. As soon as employees start to get complacent, business statistics plummet, sales drop, morale drops, revenue goes down, and risk factors for layoffs and terminations go up. Another thing that happens when employees get complacent is that the competition then just jumps ahead and takes up more market space and more potential business from you and from your company.
So how do you handle complacent employees and workplace complacency? The answer and the way out of this troubling crisis is a simple one and an important one. To address workplace complacency, you want to do things like:
- Provide incentives within the team to increase production. In the sales offices of any of the businesses that I own, one of the things that I like to do to address complacency and to get rid of it is to provide incentives and fun games and projects to increase my sales’ staff morale. This always works. When I see the morale starting to go down, I will start a bonus game and give out bonuses to staff who make certain targets. This always gets the morale up and removes complacency from my team.
- Another way that I address complacency is by going over our products and services with our employees, and sort of giving them a morale booster on why they are there selling and providing those specific products and services. A lot of times, people need a reminder of why they are in some organization or why they are doing what they are doing. A little friendly boost in this direction goes miles towards helping to remove complacency.
- Yet another way to address complacency is a little more tricky. What I have found nine times out of ten is that complacency comes from a specific person, not from the whole group. Nine times out of ten, there is or are one or two people in the entire group that get complacent first, and then that complacency spreads and these individuals sort of bring everyone else around them down. So if the above techniques are not working, I will often simply address the one or two individuals who I view to be the source of it all and I will confront them personally about it. I will very kindly but very firmly demand that they change their attitude for the better. This usually works and the whole group ends up benefiting as a result.
These are just three of my tips and tricks for addressing complacency. This is not something that any workplace should have to deal with and it is a real shame when it does come up. But follow the above tips and you will do fine.